Let's talk . . . . . . 

People to People.  Human relations management is about recognizing that the most valuable asset of organizations and businesses is not just the people but the relationships between the people.  Communication and diplomacy are the tools that tear down walls, keep projects moving forward and build bridges, roads and buildings..  So, let's talk. . . . 

Escalated Complaints

Some customers will request to speak with a manager if your customer service agents cannot resolve an issue.  Then the customer will ask for the manager's supervisor. If the issue continues to appear to have no common ground and the customer still demands a solution, the issue will be moved up to the second or third level of management.

To save internal costs and executive time, such situations could best be handled by a third-party corporate liaison.

          Let's talk.  Call us!

Unresolved Disputes

Disputes can destroy your brand, reputation and eventually your business.  They can arise from many sources, such as customers, employees, vendors, investors, governmental agencies, etc.

While your staff handles the day-to-day operations, Da Vincente, as your corporate liaison, can handle your nagging conflicts and disputes.

       Let's talk. . . . . . .Call us!

Lingering Claims

As we all know, unresolved and lingering claims can escalate into a time consuming and costly lawsuit or governmental investigation.         

Hidden claims that are formenting with seething frustration, anger and hurt can expose costly systemic problems.

Silence is not golden.  So, let's get it out into the open and talk about it.

Call us!

Before you call the lawyer.... call us!!

contested

& Escalated  Situations

The Triple Win
Win-Win-Win Dispute Resolutions